We are looking for a highly motivated and experienced Front Desk Sales Associate for our Lash Lounge in Boulder, CO. If you have a P.A.S.S.I.O.N for Sales and providing outstanding Customer Service, we would love to hear from you.
WHO WE ARE:
The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Eye Lash Extensions, Perming, Tinting, Threading, Permanent Makeup and more. We are proud to create a warm and inviting atmosphere while focusing on the health and care of our guests’ natural lashes.
WHO WE ARE LOOKING FOR:
We are looking for a Full-Time, Front Desk Sales Associate for our salon. Your focus will be on providing an excellent customer experience to all of our guests, selling memberships (which save our guests so much money!) and cultivating a positive work environment. You will be highly focused on membership sales, retail sales, and booking clients.
Previous Sales experience is required. Experience with MindBody Software is a plus!
RESPONSIBILITIES INCLUDE:
· Selling memberships using our proven sales system and scripts
· Greet visitors and provide an excellent customer experience
· Book appointments in person or by phone
· Contribute to group operations, such as inventory maintenance
· Maintain a clean and inviting environment
· Answer phone calls, instant messages, and updating social media sites
· Lead management - reaching out to warm/hot leads and follow up communication
· Providing outstanding Custom Service and Member Management
· Promoting the benefits of memberships to guests while driving member retention
· Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members
· Opening and closing the salon and ensuring the cleanliness or all areas
BENEFITS:
· Earn Up To $25 Per Membership Sold + Your Base Hourly Rate!!
· Growth opportunities
· Paid Time Off
· Opportunities of advanced growth and professional development based on performance
· Free lash extensions and other salon services
· Discounts on retail products
· Friends and Family discount
REQUIRED SKILLS AND QUALIFICATIONS:
· Sales experience is required
· 2+ years Front Desk Sales preferably in Salon/Spa or Membership businesses
· Ability to connect clients to memberships, services, and retail products
· Ability to manage schedules for stylists and clients
· Strong critical thinking
· Strong attention to detail
· Ability to multitask in a fast-paced environment
· Positive, upbeat attitude
· Strong verbal and written communication skills
· Smart and savvy with solid math and computer skills, confidence handling cash
· Reliable transportation
· Ability to work some weekends and some evenings
· 1+ years customer service or retail sales experience
· At least 2 Years in College
· Must be 18 years or older
· Experience with MindBody Software is a plus!
EXPERIENCE:
· Sales experience - Required
· Membership Sales: 1 year+ (Preferred)
· Schedule management
· Customer Service; 1 year+ in the spa industry (Preferred)
If you love the challenge of starting a new business and take pride in growing something from the ground up, then this is the salon for you! If you are awesome at motivating staff, and want to see your team grow, give us a call.
We will be opening seven days a week and have evening hours, so you must be able to work some weekends and some evenings.
WHAT WE DO:
The Lash Lounge is a world-class destination for semi-permanent eyelash extensions. We offer a complete menu of services, including eyelash extensions, refills, threading and more. When women visit The Lash Lounge, they enter a retreat designed to rejuvenate from the inside out, so that they can step out and face the world with confidence.
WHY JOIN OUR TEAM:
We developed a proprietary training program to provide you with the latest, most innovative lashing and guest care courses. Whether new or experienced, you’ll get both intensive theory-based and hands-on education to further your professional careers.
Finessed over decades with a focus on beautiful, consistent results and the safety of our guests, our curriculum is highly regarded industry-wide and rivals the best in the business.
